ClearEvent Accessibility Statement

Event Management for everyone!

Accessible Event Management Software

 

Summary

Event Organizers who plan their events using ClearEvent’s event management platform can relax knowing that we work hard to ensure that every event participant can access important event information, regardless of physical disability.

Using ClearEvent, participants access important event details through the Event Portal mobile web app (available at https://app.clearevent.com/eventportal). To help us make the Event Portal a positive place for all participants, we are compliant with the Web Content Accessibility Guidelines (WCAG) 2.0. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

ClearEvent is committed to making its Event Portal available to as many people as possible meeting the requirements of the ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT (AODA) and the Web Content Accessibility Guidelines (WCAG) 2.0. We make every effort to ensure event information is accessible to those with special needs, including those with visual, hearing, cognitive and motor impairments.

Many Internet users can find internet & mobile applications difficult to use due to the way they have been designed. We recognize that designing with accessibility in mind is an important issue. Thus, we endeavor to ensure that your event’s Event Portal is accessible in accordance with the World Wide Web Consortium (W3C) guidelines.

ClearEvent’s efforts to make our Event Portal adhere to WCAG 2.0 (Level AA) conformity guidelines to improve accessibility are ongoing. Should you come across a page you find difficult to use please email support@clearevent.com so we can fix it.
 

Standards Compliance

All pages on the Event Portal use structured semantic markup. Our pages conform to Level AA compliance and pass all WCAG 2.0 success criteria for known issues. This includes the following Event Portal features: Event Info, Schedules, Schedule Details, Register, Contacts, Messages, Message Details, Locations, My Jobs, Job Details, and Feedback pages.
 

Compliance Testing

Accessibility testing and conformance has been performed using aChecker.ca, an officially endorsed compliance verification tool that validates against the WCAG 2.0 success criteria.
 

Accessibility Design

ClearEvent’s Event Portal has been designed to be accessible and to be compatible with the types of adaptive technology used by people with disabilities, including screen readers. As such, Event Portal visitors can control the size of the text (using built-in browser features) and can use ‘access keys’ on the keyboard rather than the mouse to navigate through pages on the Event Portal.

All Cascading Style Sheets (CSS) use relative font sizes and are written to display pages correctly in most commonly used web browsers.

Foreground and background colors contrast well throughout the site, with the majority of content appearing black on white. Event Administrators may, at any time, change the primary and secondary brand colors of their Event Portal by opening the Event Management portal and launching the Branding module. It is the Event Administrators responsibility to ensure that primary and secondary colors are selected which meet WCAG contrast guidelines. ClearEvent assists Event Administrators by providing known color combinations that meet WCAG color contrast guidelines.

The site is free of Frames and uses Cascading Style Sheets (css) for visual layout. Tables are used for tabular data, but we have avoided using them to dictate the layout of a page wherever possible.
 

Screen Readers

The Event Portal has been tested with screen readers to ensure all features and information of the Event Portal are accessible to visually impaired visitors.
 

Internal Navigation Links

Each page contains visible links providing direct access to content and navigation which can be reached using the keyboard.
 

External Navigation Links

External website links on the site (https://app.clearevent.com) will open a new browser window (or a new tab in the existing window). Most links have ‘title’ attributes, which describe the link in greater detail, and in the majority of cases, the text of the link already fully describes the target. Wherever possible, links are written to make sense out of context.
 

Images

All content images on the site include descriptive ALT attributes. Those purely decorative graphics or used for layout include empty ALT attributes.
 

Flash

Macromedia Flash technology has been avoided on this site due to known compatibility issues with website accessibility.
 

JavaScript

The Event Portal requires that JavaScript is enabled.
 

Known browser support

This website operates on a wide range of browsers. For the best browsing experience on desktop and tablets, we highly recommend the use of an “ever-green” browser (an auto-updating browser) such as Google Chrome.

Desktop & Tablets

  • Google Chrome (Recommended)
  • Internet Explorer 9+ (Microsoft Internet Explorer 11 or the latest Edge browsers recommended)
  • Mozilla Firefox
  • Safari

Mobile

  • Safari 6+
  • Chrome
  • Mobile Android 4+
  • Microsoft Internet Explorer 11 Mobile+

 

How are we doing?

We’ve worked hard on ClearEvent and believe we’ve achieved our goal of Level AA accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please email us at support@clearevent.com