Accessible Event Management Software

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ClearEvent Accessibility Statement

Event Organizers who plan their events using ClearEvent’s event management platform can relax knowing that we work hard to ensure that every event participant can access important event information, regardless of physical disability.

Using ClearEvent, participants access important event details through the Event Portal Mobile Web App. To help us make the Event Portal a positive place for all participants, we are compliant with the Web Content Accessibility Guidelines (WCAG) 2.0 standards. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

ClearEvent is committed to making its Event Portal available to as many people as possible meeting the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and the Web Content Accessibility Guidelines (WCAG) 2.0. We make every effort to ensure event information is accessible to those with special needs, including those with visual, hearing, cognitive and motor impairments.

Many Internet users can find internet & mobile applications difficult to use due to the way they have been designed. We recognize that designing with accessibility in mind is an important issue. Thus, we endeavor to ensure that your event’s Event Portal is accessible in accordance with the World Wide Web Consortium (W3C) guidelines.

ClearEvent’s efforts to make our Event Portal adhere to WCAG 2.0 (Level AA) conformity guidelines to improve accessibility are ongoing. Should you come across a page you find difficult to use please email so we can fix it.

Standards Compliance

All pages on the Event Portal use structured semantic markup. Our pages conform to Level AA compliance and pass all WCAG 2.0 success criteria for known issues. This includes the following Event Portal features: Event Info, Schedules, Schedule Details, Register, Contacts, Messages, Message Details, Locations, My Jobs, Job Details, and Feedback pages.

Compliance Testing

Accessibility testing and conformance has been performed using ACHECKS Accessibility Checker, an officially endorsed compliance verification tool that validates against the WCAG 2.0 success criteria.

Accessibility Design

ClearEvent’s Event Portal has been designed to be accessible and to be compatible with the types of adaptive technology used by people with disabilities, including screen readers. As such, Event Portal visitors can control the size of the text (using built-in browser features) and can use ‘access keys’ on the keyboard rather than the mouse to navigate through pages on the Event Portal.

All Cascading Style Sheets (CSS) use relative font sizes and are written to display pages correctly in most commonly used web browsers.

Foreground and background colors contrast well throughout the site, with the majority of content appearing black on white. Event Administrators may, at any time, change the primary and secondary brand colors of their Event Portal by opening the Event Management portal and launching the Branding module. It is the Event Administrators responsibility to ensure that primary and secondary colors are selected which meet WCAG contrast guidelines. ClearEvent assists Event Administrators by providing known color combinations that meet WCAG color contrast guidelines.

The site is free of Frames and uses Cascading Style Sheets (css) for visual layout. Tables are used for tabular data, but we have avoided using them to dictate the layout of a page wherever possible.

Screen Readers

The Event Portal has been tested with screen readers to ensure all features and information of the Event Portal are accessible to visually impaired visitors.

Internal Navigation Links

Each page contains visible links providing direct access to content and navigation which can be reached using the keyboard.

External Navigation Links

External website links on the site ( will open a new browser window (or a new tab in the existing window). Most links have ‘title’ attributes, which describe the link in greater detail, and in the majority of cases, the text of the link already fully describes the target. Wherever possible, links are written to make sense out of context.


All content images on the site include descriptive ALT attributes. Those purely decorative graphics or used for layout include empty ALT attributes.


Macromedia Flash technology has been avoided on this site due to known compatibility issues with website accessibility.


The Event Portal requires that JavaScript is enabled.

Known browser support

This website operates on a wide range of browsers. For the best browsing experience on desktop and tablets, we highly recommend the use of an “ever-green” browser (an auto-updating browser) such as Google Chrome.

Desktop & Tablets

  • Google Chrome (Recommended)
  • Microsoft Edge
  • Mozilla Firefox
  • Safari


  • Safari
  • Chrome
  • Android
  • Edge

Section 508

Section 508 is a U.S. federal law that requires all electronic and information technology developed, procured, maintained, or used by the federal government be accessible to people with disabilities ( Technology is considered “accessible” if it can be used as effectively by people with disabilities as by those without.

As of January 2017, Section 508 had adopted WCAG 2.0’s success criteria to Level AA conformance. This means WCAG 2.0 Level A and Level AA Success Criteria are “substantially equivalent” to provisions in the current Section 508 standards (

How are we doing?

We’ve worked hard on ClearEvent and believe we’ve achieved our goal of Level AA accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please email us at

ClearEvent Accessibility Conformance Report

This Voluntary Product Accessibility Template, or VPAT, is a tool that helps officials and decision-makers to evaluate ClearEvent’s Event Management Platform design conformance with the accessibility standards under Act World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG 2.0) Level A and AA standards. The scope of this VPAT includes all features of the customer facing Event App, except for data import, data export and setup tools.

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