Transparent ClearEvent Pricing & Feature Comparison

Frequently asked questions

What is a Free Trial?

Enjoy the full power of ClearEvent—risk-free—for 14 days on our Single-Event plan.

• Full access, zero cost: Test every feature with no charges during your 14-day trial.
• Easy signup: A credit card is required, but it won't be billed until your trial ends.
• Seamless upgrade: Need to run multiple events? Chat with us before day 14 to switch to a Multi-Event plan.
• Automatic billing: On day 15, your chosen plan kicks in and your card is billed annually.
• Cancel anytime: Stop before the trial ends, pay nothing—and your event data is removed.
• Friendly reminder: We'll email you 7 days before your trial expires so you're never caught off guard.

Start Your 14-Day Trial

What is an Event Subscription Plan?

An Event Subscription Plan unlocks the full ClearEvent platform so you can plan, run, and relaunch your events.

• Single-Event Plan lets you have one active event at a time.
• Multi-Event Plan lets you run multiple events concurrently.
• Unlimited launches: Replay or clone any event as often as you like while your subscription is active.
• All-in-one access: Every plan includes every feature—registration, ticketing, budgeting, messaging, mobile app, analytics, and more—plus expert support.
• Annual billing: One predictable payment per year, no hidden costs.

Ready to see which plan fits your events?

Compare plans

What’s the difference between Single-Event and Multi-Event plans?

Single-Event Plan

• One active event at a time—launch as many sequential events as you like (annual fundraisers, twice-a-year workshops, etc.), as long as they don't overlap.
• Best for: Recurring or one-off events that never run concurrently.

Multi-Event Plan

• Multiple active events at once—run all your events in parallel, whether it's a series of workshops, concurrent conferences, or any overlapping events.
• Best for: Agencies, associations, or busy teams juggling several events simultaneously.

Which do you need?

• If your events share dates, need to have registration open at the same time, or you want separate Event Web Apps for each of your events, choose Multi-Event.
• If you only ever run one event at a time—no matter how often it repeats—Single-Event is the perfect fit.

Compare plans and pick yours

Compare plans

Do you offer discounts for non-profits?

Yes. ClearEvent offers preferred pricing for eligible non-profit organizations.

Qualified non-profits receive:

• 15% off annual subscription plans
• Service fees capped at $15.00 per registration or ticket
• No fee for free or offline/manual payments

These savings can make a meaningful difference for fundraising events, galas, conferences, sports, and community events with higher ticket or registration prices.

If you are looking for event management software for non-profits, explore how ClearEvent supports fundraising events, donor experiences, registrations, ticketing, and community engagement.

Chat with us to confirm eligibility and find the best-fit plan for your organization.

Chat with Us

What discounts are available?

ClearEvent offers industry-specific pricing for select organizations, including non-profits and first responders.

Eligible organizations may qualify for:

• Discounted annual subscription pricing
• Reduced service fees
• Volume pricing for organizers running 10 or more simultaneous events

If you are a non-profit organization, see our dedicated FAQ on non-profit discounts for full details on subscription and service fee savings.

Chat with us to confirm eligibility and available pricing options.

Chat with Us

Do service charges apply?

Yes, service charges apply only to paid registrations or tickets sold online.

Standard ClearEvent Service Fee

• 2.35% + $0.70 per paid registration or ticket
• Capped at $15.00 per registration or ticket
• By default, passed on to attendees
• Can be absorbed into your ticket price if preferred
• No fee for free attendees or offline/manual payments

Stripe Payment Processing Fee

• Approximately 2.9% + $0.30 per successful card payment
• Paid by the event organizer
• Charged separately from ClearEvent Service Fees
• Calculated in your event and payout currency

Non-Profit Pricing

Eligible non-profit organizations receive a reduced ClearEvent Service Fee of:

• 2.35% per paid registration or ticket
• No additional +$0.70 fee
• Still capped at $15.00 per registration or ticket

This allows non-profits to keep more revenue from ticket sales, donations, registrations, and fundraising events.

How are service charges calculated?

The ClearEvent Service Charge is 2.35% + $0.70 per registration or ticket and is capped at $15 per registration or ticket. It is always calculated in the event currency. For Registrations, the ClearEvent Service Charge and cap is applied to the registration total. For Ticket purchases, the ClearEvent Service Charge and cap is applied to each ticket purchased.

The Stripe Processing Charge is always calculated on the total amount charged to the buyers credit card. In North America, the standard Stripe Processing Charge of 2.9% + $0.30 will be applied (this rate may vary). The Stripe Processing Charge is always calculated in the currency of the bank account(s) that are attached to your Stripe account (after any currency conversions are applied).

For examples and additional details, click here to learn more.

Can I hide the ClearEvent Service Charge?

Absolutely—just roll it into your ticket or registration price.

• Default setting: Buyers see and pay the 2.35% + $0.70 fee (capped at $15).
• To hide the fee: In your event's pricing settings, choose "Absorb service charge."
  • Your event pays the service charge instead of attendees.
  • Buyers see one clean, all-in price.
• Tip: Increase your base price by ~2.35% + $0.70 to keep your net revenue the same.

Learn how to absorb service fees

What payment methods are accepted?

Thanks to our Stripe integration, you can take online payments with virtually any major card or digital wallet—no extra setup required.

• U.S. events: Visa, MasterCard, American Express, JCB, Discover, Diners Club
• Canada & Europe: Visa, MasterCard, American Express
• Gift & prepaid cards: From any of the above networks
• Digital wallets: Apple Pay, Google Pay

All transactions are fully PCI-compliant and processed securely.

What is Stripe and do I need an account?

Stripe is our secure, PCI-compliant payment engine that powers all online ticket sales and paid registrations in ClearEvent.

• Free or offline-payment events: No Stripe account needed—you can offer free tickets or collect payments by cash, cheque, or other offline methods.
• Paid online-payment events: You'll need a Stripe account to process credit/debit card and digital-wallet payments. It takes just a few minutes to create one, and it's free to sign up.
• Only Stripe supported: We exclusively integrate with Stripe to ensure fast, reliable payouts.
• Stripe fees apply: Standard Stripe processing fees (e.g. ~2.9% + $0.30 per transaction) are billed by Stripe directly.

ClearEvent is a Stripe Verified Partner

Connect Your Stripe Account

How does my event get paid?

It's as easy as 1-2-3!

• Connect Stripe: For events to accept online payments, simply connect Stripe to your event in ClearEvent. When you create your Stripe account (free) you will connect it to your bank account.
• All online sales go straight to your Stripe balance (less any service charges).
• Automatic payouts: every 2 business days in the U.S. (2-5 days elsewhere).

That's it—once Stripe is connected, you'll start seeing ticket and registration revenue hit your bank account automatically.

When does my event get paid?

Sales hit your Stripe balance instantly—then auto-transfer to your bank on a 2-day rolling schedule (2-5 days outside the U.S.).

What currencies are supported?

Subscription billing: ClearEvent plans are billed in US Dollars (USD) and Canadian Dollars (CAD).

Event payments: You can accept attendee payments in USD, CAD, British Pounds (GBP), Australian Dollars (AUD), Swiss Francs (CHF) and Euros (EUR).

Global card acceptance: Attendees can pay with almost any credit or debit card worldwide. Their bank may apply its own foreign-exchange fees.

Is my credit card data safe?

Yes! ClearEvent complies with Payment Card Industry Data Security Standards (PCI DSS). We are PCI SAQ A as we have outsourced all cardholder data processing functions to Stripe.

Stripe has been audited by Qualified Security Assessor (auditor) and has been certified as a PCI Level 1 Service Provider, the most stringent level of certification available.

Our hosting partner where our servers reside (Microsoft Azure) complies with PCI Data Security Standard (DSS) 3.1.

Learn more about our security measures

What is an "Event Manager"?

An Event Manager is a user role in ClearEvent that grants access to your event's planning and management tools.

• Invite teammates: Add colleagues, volunteers, or vendors as Event Managers so they can help set up, run, and monitor your event.
• Custom permissions: Not everyone needs full access—assign roles (e.g., Registration Only, Scheduling, Finance) to restrict what each manager can see and do.
• Collaborative planning: Multiple Event Managers can work in parallel, ensuring your team stays synced without sharing passwords.

Learn how to invite and manage your team