Support from Experts Who Understand Events

Event Management Support from Real Event Professionals

When questions arise, you speak with real event professionals. ClearEvent offers in app chat, email support, onboarding sessions, and training that help you plan, launch, and execute with confidence.

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Support That Helps You Succeed Before, During, and After Your Event

In-App Help
Chat with Real Humans

Have a question about how get the most from ClearEvent? Just click the in-app chat. You’ll be connected to a real person and event professional with years of event management experience—not a bot or outsourced call center. Email support is also available, with fast, friendly responses you can count on.

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Personalized Support
Onboarding & Training Options

From guided onboarding (included in all plans) to event reviews, to custom training packages and event debriefs, ClearEvent offers support that scales with your needs. Need more? Add a dedicated support rep or explore our enhanced support plans to get even more hands-on help. We are only successful if you are. Think of us as an extension to your event team!

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Run Better Events Without the Stress

Skip the spreadsheets and scattered tools. Tell us about your event, and we’ll show you an easier way to stay organized and run everything from one simple place.

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ClearEvent The Superior Platform
A Support Team That Understands Events

With ClearEvent, you're never flying solo. Our support team is made up of real people with real event experience, ready to help you through setup, planning, execution, and beyond.

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In-App Chat & Email Support

Connect directly with event-savvy support reps without leaving the platform or the task at hand. Get clear, helpful answers when you need them, usually within minutes—not days.

Self-Service Help Center

Access a wealth of instructional videos and articles at your convenience.

Guided Onboarding

We’ll walk you through setup and answer questions as you go. A complimentary onboarding session is included with all subscription plans—really!
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Custom Support Packages

Schedule live sessions tailored to your event type, team, and workflows. Upgrade to have one expert assigned to your account for ongoing, high-touch support.

Attendee Technical Support Included

Free yourself from acting as tech support for your attendees. Our support team is here to assist attendees with common technical questions—so you can focus on running your event, not troubleshooting login links or browser issues.

Post-Event Debriefs

After your event, let’s review together what worked and where to improve with help from our team.

Transform the way you work with ClearEvent

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Start your 14-day trial

Try ClearEvent at no risk and see how easy planning can be.

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See the ClearEvent platform in action.

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Speak with a sales rep

Learn how ClearEvent helps teams collaborate seamlessly.