This release includes numerous improvements to increase Event Portal and Admin Portal performance, enable in-app refunds, improve feature discovery, payment setup workflow, general usability improvements and stability fixes.
What’s New
Stability Improvements
- A number of stability improvements have been addressed in this release.
- Fixed issue where some users were not being redirected back to the Admin Portal after connecting their Stripe account to ClearEvent.
- Fixed issue where users who never confirmed their email address on sign-up could not reset their password.
- Fixed issue that caused a failure when exporting participant registrations with associated availability periods.
- Fixed issue in Safari on Mac where users were not able to load the budget module.
Performance
- Additional performance features have been added which significantly improve application load times and application responsiveness for both the Event Portal and Event Management
Administration Portal.
General Usability
- Improved the dashboard layout in the Event Manager Admin Portal to show placeholder widgets for Key Performance Indicators that have been removed due to security role restrictions.
- The name of the Event Owner is now displayed in the Event Setup module.
- The selected event payment plan details and header text have been improved in the Create Event Wizard, making it easier to understand which payment plan has been selected.
- In the My Events List, security roles (for Event Admins) and participant types (for Event Participants) are now shown for each event listing.
- Terminology has been adjusted for registration forms. What were previously called “Entry Fees” are now simply referred to as “Fees”.
Refunds
- New capabilities that integrate to Stripe have been added. These integrations will allow the event organizer to directly issue refunds directly from the Participant module without having to visit the Stripe dashboard. Both full and partial refund scenarios are handled directly within ClearEvent.
In-App Help
- A great new feature called “help bubbles” have been added to make ClearEvent even easier to use. When a input field (like a text box) receives focus, is selected or you hover over it, a green “help bubble” will appear. Clicking on, or hovering over, a help bubble will reveal in-line help that will teach you more about the selected input field. Reading these help bubbles is a great way to learn about tips & tricks that make your experience using ClearEvent even better.
New Videos
- Watch our new 2 minute “product explainer” video. Feel free to share this video with your team to help explain how ClearEvent can help teams and events of all sizes streamline their planning process.
Support Content
- The Help Center has been updated with new support materials. The Help Center contains lots of new tips and information that’s there for you when you need it.