This service release includes critical bug fixes related to registration payment processing that affected a small number of customers.
What’s New
Registration Forms
- Fixed a numeric rounding issue with fee charges that caused some customers to experience the following error message when registering: “Error processing registration: There was an error with payments. The amounts that were displayed did not match the calculated amounts. Payment rejected.”
- Enhanced the receipt sent when registrants sign up and submit a payment. A detailed breakdown of the fees is now shown that includes both the ClearEvent Platform Charge and the Stripe Service Charge.