by ClearEvent Support | Release Notes
This product release includes a number of new features, usability improvements and bug fixes.
What’s New
Support Enhancements
- Our new product demo video is now available! In this quick demo video, we’ll show you around the ClearEvent platform so you can see for yourself how ClearEvent can improve your teams workflow. It’s great for anyone just getting started with ClearEvent.
- You can now also book a private one-on-one demo with a friendly event expert. We’re happy to show you and your team how you can get the most from ClearEvent.
General
Once again, we’re releasing numerous improvements to usability for the ClearEvent platform. Improvements include:
- Ability to display your event’s official Twitter hashtag on your Event Portal. Clearly communicating your official hashtag. Add your Twitter hashtag now in the Event Setup > General tab in the Event Manager.
- An enhanced Event Portal Status helps you easily understand if your Event Portal is open or closed.
- A simplified list of registration forms in the Registration section of the Event Portal. The Open Date of the form is no longer displayed when a form is already open.
- Improved the application title to make it easier to identify the contents of a browser tab.
- Enhanced the sort order for the list of messages shown in the Messages section of the Event Manager. The newest messages are shown at the top by default.
- Enhanced the sort order for past events on the My Events section. The most recently past event is shown on the top of the list.
Budget
- GL Account Code and a Note field have been added to each line in the budget. Both a GL Account Code and a Note can be attached simply by clicking the Notes icon from the line item’s in-line menu.
- It’s easy to spot which budget line items have GL Account Codes or Notes. Just look for the blue Note icon. Hovering over this icon will show more details. To edit these new fields, simply click the blue Edit Details button to the left of the red Delete button.
- When importing budget line items, you can also specify values at import time for both the GL Account Code and Notes fields. When exporting budget line items, the GL Account Code and Notes fields will be exported along with the regular budget data.
Payments
- Fixed a bug related to updating Credit Card payment details in the Event Manager > Billing tab that was preventing some customers from updating the Credit Card on file.
- The Payments tab in the Participants module has been modified to be always visible. Previously, it was only visible for participants who paid a registration fee.
Jobs
- Participants that receive a job assignment update email notification, will now be automatically prompted to sign in to ClearEvent when they follow the link included in the notification email they receive. Organizers may choose to send notification emails whenever job or assignment details are modified.
- Fixed typo with the jobs widget on the Jobs dashboard.
Event Portal
- Improved the formatting of the registration form description field in the Registration section of the Event Portal. Long form descriptions are now truncated to allow more forms to be shown in the list at once.
by ClearEvent Support | Release Notes
This service release includes critical bug fixes related to registration payment processing that affected a small number of customers.
What’s New
Registration Forms
- Fixed a numeric rounding issue with fee charges that caused some customers to experience the following error message when registering: “Error processing registration: There was an error with payments. The amounts that were displayed did not match the calculated amounts. Payment rejected.”
- Enhanced the receipt sent when registrants sign up and submit a payment. A detailed breakdown of the fees is now shown that includes both the ClearEvent Platform Charge and the Stripe Service Charge.
by ClearEvent Support | Release Notes
This service release includes both bug fixes and changes to our product plan offering.
What’s New
General
Registration Forms
- An issue has been resolved that may have prevented some participants from registering for an event if they selected multiple Availability Periods from a registration form.
by ClearEvent Support | Release Notes
This service release adds file attachment capabilities to registration forms to allow participants to attach images and documents to their registration.
What’s New
Registration Forms
- Event Organizers can use ClearEvent’s new File Attachment field feature to collect files when participants register for your event. The File Attachment Form Field can be added to any new or existing registration form. Use the File Attachment field to collect files like headshot photos, signed documents, proofs of certification, insurance certificates, etc.Follow these steps to add a File Attachment Form Field to a form:
- Open the Forms module.
- Select an existing Registration Form from the list and click the Edit button or add a new form. The Form Designer will appear.
- If the form has been published, select the Publish tab and click the Un-publish Form button.
- Select the Fields tab.
- Click the File button to add a new File Attachment field to your form.
- You can add as many File Attachment fields as you like. However, be aware there is a 10MB file upload quota per form. If the combined file size of all registrant submitted attachments exceed this quota, the registrant will receive a warning message and will not be allowed to register.
- At a minimum, enter a unique value into the Short Field Name (Id) property and choose the desired File Type. Registrants can upload an Image (.bmp, .gif, .jpg, .jpeg, .png) or Document (.csv, .doc, .docx, .pdf, .pptx, .txt, .xls, .xlsx).
- Registrants can simply upload a file when they register by click the Upload File button.
- Event Managers can view, delete or even update the file attachment on a received registration by using the Participants module and opening the Participant Details > Registration tab:
General
by ClearEvent Support | Release Notes
This release includes numerous improvements to the Event Portal to enable event participants with physical disabilities to better access the Event Portal. Other areas improved include job assignment enhancements, changes to the test-mode indicator, cloning schedules, and application performance.
What’s New
Accessibility
- The Event Portal is now even more accessible to participants with physical disabilities. The Event Portal meets WCAG 2.0 Level AA compliance standards, an important requirement for many events.
Event Portal
- Quick Launch: Jumping to your Event Portal is easier than ever. From the Event Manager, simply click the “Event Portal” link in the header.
Jobs
- Job Notifications: When ClearEvent detects there are changes your participants need to know about, the “Notify Participants” button will be shown in the Jobs tab. Clicking the “Notify Participants” button, will notify all participants of changes when jobs they’re assigned to are updated. Look for the “Notification Pending” badge in the list of jobs shown to see which jobs have pending notifications that have not yet been sent.
- Job Assignments: We’ve made assigning jobs to participants, like volunteers, even easier. A simple indicator helps to quickly identify participants that are available to help. Detailed participant assignment and availability information is right at your finger tips when you needed it most.
Social Sharing
Payments
Usability
- A large number of usability improvements were made to make clearevent even easier to use.
General
- Numerous improvements to stability have been delivered in this release.
