Release Notes (2017.01.20)

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What’s New

  • Enhanced the date time picker used to select dates to accept a wider range of manually entered date input values.
  • Enhanced the TODO module so that the list of TODO’s is only re-sorted when the Refresh button or Save button is clicked. This prevents the list from dynamically re-sorting when the Due Date field is modified, which often made it difficult to locate the item after adjusting the Due Date field.
  • Fixed issue where a “save changes” dialog message would be shown when exiting the Participant Details module even though no changes were made.
  • Fixed intermittent performance issue related to the participant registration process. As a result, registering for an event is much snappier!
  • Fixed an issue with the date time picker that was causing an error message to pop-up in the Job Details > Tasks section when editing the Due Date field.
  • Fixed the defaulting logic for the credit card expiry month field on paid registration forms when the Payments module is in ‘Test Mode’. The correct default month is now substituted.
  • Fixed refund notification email to include the original confirmation email to make cross-referencing to the original payment easier.
  • Fixed issue on the registration form where date fields added to the bottom of the form could be cut-off when the date picker drop down is opened.
  • Fixed My Events list to prevent it from showing the “There are no active events to display” message when there are active events.

Release Notes (2016.12.22)

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What’s New?

Dashboard Updates

  1. The Event Manager App > Dashboard section has been enhanced to include help buttons that can be used to learn more about each dashboard widget. Simply hover your cursor over each widget title to see the help button.

  2. The Participant Status widget shown in the Dashboard section and the Participants section > Overview tab of the Event Manager App has been enhanced to show the total registrations received, target (if specified) and capacity (if specified) for each participant type. The registration total for each participant type is shown in bold and will change color depending on your registration progress. The total number of participants (shown at the bottom of the widget) now includes both Pending and Approved registrations.

  3. Improved the load performance of all widgets.
  4. The Approved Participants widget shown in the Event Manager App > Participants section > Overview tab has been enhanced to include date marks over the past 30 days. The line style has also been improved so that it’s more readable.

Forms

  1. Fixed an issue with the Capacity and Target fields in the Event Manager App > Forms > Form Editor > Settings tab to allow the validation message to clear properly after invalid field values have been corrected.

Social

  1. If a Twitter Hashtag is entered into the Event Manager App > Event Setup section > General tab, it’s now used instead of the Event Name when composing the default tweet that’s shown on the registration confirmation page when the user clicks the “Tell your friends” Twitter button.

Importing Contacts

  1. Enhanced the Event Manager App > Contacts section > Import feature to include additional data quality checks. The import process will now show more meaningful error messages when invalid data is submitted.

Release Notes (2016.12.19)

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What’s New?

Help Center

  • Our new and improved Help Center is now available at https://help.clearevent.com/en/. It’s now faster than ever to get help from our self-service Help Center. We have also integrated chat support directly into our help docs to make it super easy for you to get help if you can’t find the answers you’re looking for.
  • Please note that product update emails sent in the past may reference the old Help Center website address (https://support.clearevent.com) and will no longer work after Dec 22nd, 2016.

Registration Forms

  • When registering for an event, the currently logged in user account is now shown in the banner at the top right of the Registration Form. This makes it easier to change accounts in the rare case where you may have multiple ClearEvent accounts.
  • When editing a registration form (Event Manager App > Forms section > Edit Form > Availability tab), you can now easily clone an existing Availability Period. Easily setup multiple Availability Periods in a jiffy! Using Availability Periods help you to better understand when participants, like volunteers, will be available to help at your event.
  • If you have set a Capacity on a registration form, when the number of registrations reaches the capacity you set, your event team will receive an email to let you know that your registration form has sold out. Your Event Portal will also show the registration form as “Sold Out”. Participants attempting to access the registration form directly will also see a “Sorry, registration is sold out.” message. If you wish to increase the capacity for a sold out registration form, simply open the Event Manager App > Forms section > Edit Form > Settings tab and increase the value in the Capacity field.

General

  • A new “Help Videos” link has been added to the My Events list and the Event Manager App header menu. Click the “Help Videos” link at any time to see our growing list of product help videos.
  • The date format in the Event Portal header area has been simplified so it’s easier to read.
  • Improved the Schedules editor by removing the delete prompt when deleting a Section that contains no line items.
  • Improved the readability of a number of notification messages across the Event Manager App.
  • Fixed issue with the list of TODOs shown in the TODO section where the first TODO item added to an empty list was getting cut-off.
  • Improved the readability of the event start and end date shown in the Event Portal header area.
  • Improved the warning indicator shown when the number of registrations received exceeds the event payment plan limit.

We hope you enjoy these new features and enhancements.

Happy Planning!