Release Notes (2023.09.30)

We’ve added an “Integrations” tab in the Event Setup section!! Being able to synchronize data with third party softwares is increasingly important to Event Organizers and we’ve heard you.

Webhooks Support

You can now sync ClearEvent with your CRM or other third-party systems. Specify a webhook URL and choose when to export data. Say goodbye to duplicate data entry! The Webhooks integration feature is available to all customers on our latest subscription plans.

Please Note: If you are still using an older “grandfathered” subscription plan, you will need to upgrade to a current annual subscription plan to access this feature.

Google Analytics 4 (GA4) Support

Events can now link your Event Portal Web App and your registration forms directly to Google Analytics 4. Dive deeper into attendee and visitor behavior on your Event Portal Web App. Simply connect your Event Portal Web App by adding your GA4 Measurement ID under Event Setup > Integrations tab.

Please Note: This feature is exclusive to active subscribers of the SINGLE EVENT annual subscription plan or newer.

Registration

The Registration section saw many updates and enhancements, here they are:

• Allow update of Product quantity: Registration products can now be edited. For pending registrations, Event Managers can add, edit, or delete free and paid products from the registration before approving a registrant. If a payment has been processed (for a paid registration), only free products can be added, edited, or deleted from a registration.
• Include Virtual URL in Reg Confirmation Emails: Registration confirmation emails sent for registration forms specifying a custom Virtual Address location will now automatically include a “Join Now” button. When a registrant is approved (automatically or manually) a registration confirmation/approval email will include the “Join Now” button. Clicking this button will open the URL specified in the registration forms Event Location > Use custom event location > Virtual Address field.
• Allow old Registration Forms to be deleted: You can now delete old registration forms even if all related registrants haven’t been canceled. This is possible if the Custom End Date or Start Date is in the past. When a form is deleted, any associated jobs, Smart Budget Line Items, Job Assignments, and pinned Event Pages will also be deleted. Keeping your event workspace clean is now easier than ever.
• Apply Promo Code before Charge: Event Managers can now apply promo codes to Pending registrations that haven’t been charged yet. There is no more need to cancel and re-register if a promo code was forgotten! Learn more here
• Allow larger fee prices: The maximum registration fee price for early, regular, and late fee prices has been increased from $100,000 to $1,000,000 to allow for much larger registration fee prices (which are most typically used when adding sponsorship package fees to sponsor registration forms).
• Remove count from fee group headings: In the Registration checkout workflow, when Fee Groups are used to organize and group fees, the fee group heading has been simplified to no longer display the count of the number of fees in the fee group (e.g. “FOOD VENDORS (1) >” is now displayed a “FOOD VENDORS >”)
• Dynamically show/hide address columns from Worksheet tab: The “Registrant Worksheet” tab has been enhanced to show the Address fields in two scenarios:
  • If the registration form is currently set up to gather address details.
  • If any past registrants had given their address details, even if newer registrants aren’t required to provide this information anymore.
• Rich Text field scrolling into view: Previously, when adding a new Rich Text field to a lengthy Registration Form, the field wasn’t scrolling into view. Also, reordering fields with a long Rich Text field was causing some scroll position issues. Now, these actions work smoothly.
• Transfer a pending registration: Previously, it was not possible to transfer a pending registration. Now, you can smoothly transfer pending registrations.
• Payments tab not showing correct Net Received By Event: Previously, the ‘Net Received By Event’ row on the Payment tab wasn’t correctly subtracting both service charges from the total. Also, the ‘Payment History’ section wasn’t showing both service charge amounts. Now, these calculations and displays are accurate.