by ClearEvent Support | Release Notes
What’s New
Form Field Links
Our new Form Field Links features lets you link any field on a registration form to any file hosted on a website. When you set the new Link and Link Test settings for a field, a clickable link will appear below the question on the form. Registrants can click this link to open it in a new browser tab.
Here are a few things you can do with the new Form Field Links feature:
- Allow your food vendors to download a Health Permit Application PDF file that needs to be filled-in and submitted when they register.
- Link to a detailed waiver that volunteer registrants need to sign.
- Link to another website with more information than will fit on your form.
- Link to a Refund Policy or Terms & Conditions page on your main website.
Todo Categories
You can now assign custom categories to your Todo items. Use both the fixed Areas and customizable Categories fields to help you organize long lists of Todos.
Quickly find all Todos from a specific category by typing the category name in the Search Todos field.
Quick Delete
All Delete buttons now enable you to quick-delete the selected item by pressing & holding the SHIFT key on your keyboard and then clicking the Delete button. This combination of actions will suppress the regular delete confirmation prompt and will immediately delete the selected item.
This is a great feature when you need to delete a lot of data. However, please remember that with great power, comes great responsibility! So do be careful with this new feature.
Other Improvements & Fixes
- Enhanced the visual appearance of the Event Manager App > Form Designer to make it more obvious which custom form fields have configuration errors.
- Enhanced the registration forms to make required fields more obvious to registrants.
- Fixed an intermittent load failure that prevented the Event Manager App and some registration forms to not loading reliably and require some users to click their browser’s Refresh button.
by ClearEvent Support | Event Management
What’s New In ClearEvent This Month?
March has been a busy month for the ClearEvent Team and we’re excited to announce a number of new and highly requested product features that are available today!
Copy A Form Between Events
Quickly copy an existing registration form between multiple events that you manage.
At the click of a button, you can now build new events using forms you created for previous or concurrent events as templates. Once you copy your registration form, just open the copied form and made any necessary adjustments needed.
Learn More
Promo Codes
Offer promotional discounts on ticket purchases to encourage early purchases and increase sales.
There are many benefits and uses of Promo Codes. Here are just a few ways you could use Promo Codes for your event.
- Create time-sensitive Promo Codes to encourage event guests to sign up early.
- Create special one-off Promo Codes for friends of your event, sponsors or special guests.
- Use different Promo Codes for various advertising channels to help track ROI.
Learn More
Fee Groups
Organize multiple fees and customize which form fields & products are shown to registrants based on the fee they select during checkout.
Learn More
Free Tickets
You can now sell both free and paid tickets to your event on the same ticket order. Even if you don’t charge to attend your event, or have a gate, setting up free tickets are a great way to help you collect and build your contact list for future events.
If you have a chance, please jump in and try out these new features and let us know what you think!
For a list of all recent release notes, click here.
Happy planning!
P.S. If you enjoy using ClearEvent, please tell a friend about us! 😀
by ClearEvent Support | Release Notes
What’s New
Form Field Links
Our new Form Field Links features lets you link any field on a registration form to any file hosted on a website. When you set the new Link and Link Test settings for a field, a clickable link will appear below the question on the form. Registrants can click this link to open it in a new browser tab.
Here are a few things you can do with the new Form Field Links feature:
- Allow your food vendors to download a Health Permit Application PDF file that needs to be filled-in and submitted when they register.
- Link to a detailed waiver that volunteer registrants need to sign.
- Link to another website with more information than will fit on your form.
- Link to a Refund Policy or Terms & Conditions page on your main website.
Todo Categories
You can now assign custom categories to your Todo items. Use both the fixed Areas and customizable Categories fields to help you organize long lists of Todos.
Quickly find all Todos from a specific category by typing the category name in the Search Todos field.
Quick Delete
All Delete buttons now enable you to quick-delete the selected item by pressing & holding the SHIFT key on your keyboard and then clicking the Delete button. This combination of actions will suppress the regular delete confirmation prompt and will immediately delete the selected item.
This is a great feature when you need to delete a lot of data. However, please remember that with great power, comes great responsibility! So do be careful with this new feature.
Other Improvements & Fixes
- Enhanced the visual appearance of the Event Manager App > Form Designer to make it more obvious which custom form fields have configuration errors.
- Enhanced the registration forms to make required fields more obvious to registrants.
- Fixed an intermittent load failure that prevented the Event Manager App and some registration forms to not loading reliably and require some users to click their browser’s Refresh button.
by ClearEvent Support | Event Management
There are many good reasons why we all stopped using film cameras. You had to wait to get results, there were a lot of manual steps and you never knew if you got the picture till later, after processing. Check payments for registration are the same way! Payments by check cause delays, involve wasteful manual steps and increase risk for your event. Even though only a small percentage of your attendees may ask to pay by check, check payments are a bad idea!
Before you offer check payments for registration and other payments, consider the following 3 essential points.
1) Checks mean delays in receiving your money
It takes time to receive check payments. It takes more time for you to manually process the payment and get it to the bank. The bank then takes time to process the funds. All up check payments can add weeks to your receipt of funds.
Most event planners prefer the speedy payment of credit card payments which puts registration and ticket proceeds into your bank account in as little as 2-5 days for most regions.
2) Check payments create work for you
Who needs that? You’re busy and this is why you got event software in the first place – to let the computer take care of detailed jobs like payments.
With check payments, you must do multiple manual tasks for EVERY check you accept! You have to:
- Watch to make sure your all checks are received before the event
- Collect the check
- Process the payment and receive funds
- Deal with bad checks
- Enter each check payment received in your event software
- Communicate and coordinate with your buyer when there is a problem
3) Check payments are riskier
A small number of all payments will have problems. With check payments, this becomes your headache to sort out. This often leads to awkward and uncomfortable conversations with your registrant and your bank.
Simple things like poor handwriting on the check itself can cause processing delays. More serious issues like bounced checks can cost you money as most banks will charge you a fee for each dishonored check.
Check payments are a bad idea!
Check payments
- create delays in receiving your money
- create work for you
- are less certain
The best thing to do is eliminate check payments altogether. If that is not an option for you then minimize the impact to you and your event.
It may be tempting to accept checks but most planners quickly realize the pros of check payments are quickly outweighed by the cons.
Protect your valuable resources of time, money and stick to credit card payments wherever you can!
Happy Planning!
Easily accept credit card payments for registration and ticket sales with ClearEvent.
Interested In Other Topics?
As a conference planner, knowledge is key. Let us know the topics you’d like to hear about to help increase your event planning success, at support@clearevent.com.
In the meantime, Happy Planning!
by ClearEvent Support | Release Notes
What’s New
Form Field Links
Our new Form Field Links features lets you link any field on a registration form to any file hosted on a website. When you set the new Link and Link Test settings for a field, a clickable link will appear below the question on the form. Registrants can click this link to open it in a new browser tab.
Here are a few things you can do with the new Form Field Links feature:
- Allow your food vendors to download a Health Permit Application PDF file that needs to be filled-in and submitted when they register.
- Link to a detailed waiver that volunteer registrants need to sign.
- Link to another website with more information than will fit on your form.
- Link to a Refund Policy or Terms & Conditions page on your main website.
Todo Categories
You can now assign custom categories to your Todo items. Use both the fixed Areas and customizable Categories fields to help you organize long lists of Todos.
Quickly find all Todos from a specific category by typing the category name in the Search Todos field.
Quick Delete
All Delete buttons now enable you to quick-delete the selected item by pressing & holding the SHIFT key on your keyboard and then clicking the Delete button. This combination of actions will suppress the regular delete confirmation prompt and will immediately delete the selected item.
This is a great feature when you need to delete a lot of data. However, please remember that with great power, comes great responsibility! So do be careful with this new feature.
Other Improvements & Fixes
- Enhanced the visual appearance of the Event Manager App > Form Designer to make it more obvious which custom form fields have configuration errors.
- Enhanced the registration forms to make required fields more obvious to registrants.
- Fixed an intermittent load failure that prevented the Event Manager App and some registration forms to not loading reliably and require some users to click their browser’s Refresh button.