Sell Numbered Booths Locations!

Events can now easily sell numbered booth locations by defining individual booth details & pricing. This new feature allows events to more easily manage booth assignments for registrants types like vendors, exhibitors, artists, and more!

Key Benefits:

• Add a special “Booth” fee type to your registration form to define unique booth details.
• Set a different booth price, size, location, and type for each booth you create.
• Set early, regular, and late pricing for your booth fees.
• Easily see which registrant is assigned to each booth.
• Add sitemaps or floorplans to show booth locations.

Other Enhancements

• Registration Forms: Easily check for and find duplicate registrations. A new duplicate registration column has been added to the Registration section > Worksheet tab, as well as the registrant export file. Additionally, a new Duplicate Registrations filter has been added to the Registration section > Registrants tab to allow filtering of the registrants to only show possible detected duplicates. You can also sort by this new Duplicate Registration column.

As always, we’d love to hear what you think, so please reach out through chat, or contact ClearEvent Customer Support.

Happy Planning!

The ClearEvent Team

Product Variants & Images!

We’ve enhanced the registration checkout experience to support product images, as well as products that vary by color, material, size, or type.

Key Benefits:

• Simplifies your product listing when selling products that vary by color, material, size, or type (such as t-shirts, or other apparel).
• Attendees can easily purchase multiple products by variation.
• Adding product images can increase product sales.

Add Images To Schedules

Schedules are even more flexible now that you can upload images in our Schedule Builder.

Key Benefits:

• Easily create schedules with pictures for speakers, performers, event activities, and much more!
• Adding pictures makes it easy for attendees to quickly scan schedules without having to read.

Rich Text Form Fields

Spruce up your registration forms by adding Rich Text fields.

Key Benefits:

• Rich Text fields can help create sections to group related input fields on your registration forms.
• Use Rich Text fields can help to communicate additional registration instructions, or event details, inline on your registration form.

Copy From Existing Event

For customers with annual volume license subscription plans, you can now create new events by copying event details from an existing event.

Key Benefits:

• Save time when setting up a large number of events that follow a similar format to an existing event.
• Create event templates that can be used to quickly create new future events.

Apply Promo Codes To Products

You can now allow Promo Codes you create to apply also to Products purchased at registration checkout. Previously, Promo Codes could only be applied to tickets and registration fees.

Event Portal Home Page Buttons

For events that use our Event Portal mobile web app feature, buttons on the home page are now no longer displayed if there is no content to show.

Key Benefits:

• Attendees visiting the Event Portal are no longer presented with buttons that lead to empty pages.
• As you add content to share (e.g. Schedules, Messages, Jobs, etc…), the appropriate buttons will automatically appear.

Accessibility Improvements

As part of our ongoing commitment to ensure events on our platform are accessible to everyone, no matter their ability, we’ve made improvements to the accessibility of our Event Portal and Registration Forms. These improvements make it easier for registrants using assistive technology to navigate our Event Portal and register for an event.

Other Enhancements

• Registration Forms: Added new pre-built Company and Job Title form fields to the Form Designer.
• Registration Confirmation Emails: Removed links to the Event Portal to help avoid attendee confusion for events that are not using the Event Portal feature. Customer wishing to direct attendees to the Event Portal can always include the desired link in the Confirmation Message text for each registration form.
• Schedules: Increased maximum number of schedules that can be created for the Premium subscription plan to unlimited.
• Schedules: Increase field lengths for the schedule line item description, location, and title fields.
• Event Portal: Removed drop shadow from header text to improve text readability.
• Fixed issue preventing searching by registration confirmation # in the Registration section > Registrants tab.
• Fixed issue exporting payment amount when only a paid product is added to a registration form and no paid fee exists.
• Numerous fixes to improve system stability and user experience.

As always, we’d love to hear what you think, so please reach out through chat, or contact ClearEvent Customer Support.

Happy Planning!

The ClearEvent Team

Ticket Printing

Ticket Buyers can now easily print their tickets at the time of checkout using the new Print Tickets button. Clicking the Print Tickets button will open your devices Print Dialog Window and will allow you to print the ticket to an available print device on your computer or network.

Key Benefits:

• Ticket buyers can immediately self-print their tickets without having to open their email to retrieve and then print tickets.
• Event Organizers, who use the Kiosk Mode feature of ClearEvent to sell on-site tickets to walk-ups, can easily print tickets on-demand, using printers you already have.
• The Print Tickets button can be disabled if needed.

Send Automated Event Reminders

Automatically send event reminders to registrants to remind them as your event approaches.

Key Benefits:

• Reduce no-shows.
• Set it and then forget it!  Set unique email reminders for each of your registration forms.
• Streamline event check-in by ensuring the registrant’s check-in details are at the top of their inbox prior to the event start date.

Other Enhancements

• Enhancement: Increased field lengths for a number of ticket and registration form related fields (Ticket: Additional Details, Description, Description For Ticket, Registration Form: Additional Details, Description, Form Field: Link, Input Hint)
• Enhancement: Improved linebreak and whitespace handling in Invite emails.
• Fix: Removed duplicate ticket buyer details from Ticket Holders tab.
• Fix. Public Schedule now appear correctly on the Event Portal for signed-in users.
• Fix. Subsequent charge on approval attempts after a declined payment now succeed.
• Fix. Sent messages to ticket recipients no longer display a error message when attempting to delete the message.
• Fix. Copy message no longer copies message-specific status details from original message.
• Fix. Special characters entered into the Message Subject field now display properly in email subject line.

As always, we’d love to hear what you think, so please reach out through chat, or contact ClearEvent Customer Support.

Happy Planning!

The ClearEvent Team