Vulnerability Disclosure Guidelines
We value the contributions of the security research community and recognize the importance of a coordinated approach to vulnerability disclosure. If you discover a potential security vulnerability affecting ClearEvent, we encourage you to let us know as soon as possible. We appreciate your help in keeping our platform and our customers safe.
ClearEvent follows industry-standard best practices for responsible disclosure. Our program is guided by Coordinated Vulnerability Disclosure principles, Safe Harbor protections for good-faith researchers, defined Scope and Out-of-Scope boundaries, and ClearEvent’s internal security standards.
For details on testing expectations, allowed activities, prohibited activities, and safe harbor assurances, please review our complete Vulnerability Disclosure Policy:
👉 Full Vulnerability Disclosure Security Policy
Submit a report
Use the secure submission form on HackerOne. It routes your report directly to ClearEvent’s security team. We link to HackerOne in a new tab instead of embedding the form here, because embedded third-party forms often fail when browsers block cookies (strict privacy settings, private browsing, or third-party cookie restrictions).
Open secure report form on HackerOne
Thank You
We appreciate your efforts to improve the safety and reliability of ClearEvent. Thank you for helping protect our customers, their events, and the wider community.